Terms of service
Last updated: 14-05-2026
1. Overview
This website is operated by That Figures. Throughout the site, the terms “we”, “us” and “our” refer to That Figures. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Business Information
- Company Name: That Figures
- Email: info@thatfigures.nl
- Chamber of Commerce (KvK) Number: 97084433
- VAT (BTW) Number: NL867904422B01
3. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
4. Accuracy of Pricing and Information
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
Pricing errors: In the event of an obvious pricing error (e.g., a product listed for €1 instead of €100 due to a technical glitch), we are not bound by the transaction and may cancel the order.
5. Shipping and Delivery
We aim to deliver your products as quickly as possible. Our estimated delivery times are:
- The Netherlands: Within 5 business days.
- Rest of Europe: Within 10 business days.
Please note that these are estimates; delays caused by couriers or customs are outside of our direct control.
6. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
7. Payments
All payments are processed securely. We accept various payment methods as indicated on our Site. Ownership of the products only passes to the customer once full payment has been received.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Netherlands.
9. Complaints and Dispute Resolution
If you have a complaint, please contact us first at info@thatfigures.nl. We will do our best to resolve the issue with you directly.
According to European law, we also inform you that the European Commission provides a platform for Online Dispute Resolution (ODR), which can be found at: https://ec.europa.eu/consumers/odr/